BigBasket Customer Support Associate Jobs – 300 Vacancies in Hyderabad
BigBasket, one of India’s leading online grocery platforms, is hiring Customer Support Associates for its Hyderabad office in Kondapur. This is an excellent opportunity for freshers and candidates with up to 2 years of experience who have good communication skills and want to build a career in the BPO or customer service sector.
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📢 Job Highlights:
- Position: Customer Support Associate
- Company: BigBasket
- Job Location: Kondapur, Hyderabad, Telangana
- Vacancies: 300
- Salary: ₹2 – 2.5 LPA
- Experience: 0 – 2 Years
- Preferred Candidates: Women candidates
🗓️ Walk-in Interview Details:
- Dates: 11th July to 15th July
- Time: 10:00 AM to 4:00 PM
- Venue: Big Basket IRCPL, 1st Floor, Big Basket Warehouse, Sai Prithvi Enclave, Masjid Banda, Towards Kala Jyothi Road, Beside Sarath City Mall, Kondapur, Hyderabad, Telangana - 500084
- Landmark: Near Jain Heritage Cambridge School (Botanical Garden Road)
💼 Job Description:
You will interact with customers over calls to ensure all issues are resolved to their satisfaction. Your job will include understanding the customer's concerns, following internal processes, and providing efficient solutions.
🕒 Work Schedule:
- First 3 months: Work from Office (WFO)
- After 3 months: Work from Home (WFH) (with occasional WFO every 2 months for 6 days if needed)
- Shifts: Rotational (Between 6:00 AM to 11:45 PM – 9 hrs/day)
📚 Eligibility Criteria:
- Education: 10+2, Diploma, or Degree holders
- Note: B.Tech, MBA, and PG freshers are not eligible
- Typing Speed: Minimum 20–25 WPM
- Age Limit: Up to 30 years
🗣️ Languages Required:
- English, Hindi & Telugu
- OR English, Hindi & Marathi
- OR English, Hindi & Bengali
✅ Desired Candidate Profile:
- Good communication skills in required languages
- Typing skills with decent speed
- Team player with a positive attitude
- Commitment to work and flexibility for shifts
📞 How to Apply:
Interested candidates can walk in directly to the above address between 10 AM and 4 PM (Mon to Sat) with an updated resume.
📌 Don’t miss this opportunity if you:
- Are fluent in Telugu, Hindi & English
- Looking for a customer support/BPO role
- Want to start your career with a reputed company
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